Our interviews are designed to help us get to know you as a person. There are no trick questions, we simply want to understand your values, experience and approach to caring for others.
You don't need to have the "perfect" answer. We're interested in understanding how you think, how you communicate and whether your values align with ours.
You may be asked questions such as:-
Tell me about yourself and your career so far
Why do you want to work in domiciliary care?
Why are you interested in working for our company?
Tell me about your previous care experience.
Why did you leave your previous employer?
What does person-centred care mean to you?
Tell me about a time you went above and beyond for someone.
How would you treat someone with dignity and respect?
Describe excellent customer service.
What is safeguarding?
If you suspected abuse, what would you do?
What would you do if a colleague shouted at a service user?
You arrive at a visit and the service user refuses all care. What would you do?
You arrive and the service user has fallen. What would you do?
A family member asks you to do something that is not in the care plan. What would you do?
You notice the home has no food and the service user appears neglected. What would you do?
You're running late for your next visit. What would you do?
Tell me about your medication experience.
What would you do if a medication was missing?
What would you do if someone refused their medication?
Tell me about a difficult conversation you've had.
How would you communicate with someone living with dementia?