Information Governance & Data Protection Policies & Procedures

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Website Copyright Notice

Policies & Procedures

Please respect our content and creativity by using it responsibly. Unauthorised use is not permitted, please contact us if you’d like permission to use any materials.

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Accessible Information Standard (AIS) Policy and Procedure

Policies & Procedures

This policy highlights the process to adopt to ensure a we are meeting the accessible information standards and the needs of our service users.

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Record Keeping and Documentation Policy and Procedure

Policies & Procedures

Proper documentation ensures continuity of care, legal compliance, and the protection of both service users and staff. This policy sets out our expectations, procedures, and legal requirements for maintaining clear, secure, and reliable records.

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Website Privacy Statement

Policies & Procedures

This policy will explain how we collect, use, store and share personal information when you use our website, in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR).

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Duty of Candour Policy and Procedure

Policies & Procedures

We are committed to providing high-quality, safe, and compassionate care to all our service users. However, we recognise that despite best efforts, things can sometimes go wrong. When this happens, we have a legal and moral responsibility to be open and honest with service users, their families, and representatives.

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Confidentiality and Data Protection (UK GDPR) Policy and Procedure

Policies & Procedures

We are committed to safeguarding the privacy and personal data of our service users, staff and stakeholders. This policy outlines our approach to managing personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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