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The Good Place Home Care Services Ltd - Logo
  • Home Care Services
    • Care In Your Own Home
    • Medication Support
    • Personal Care
    • Mealtime
    • Domestic Duties
    • Companionship
    • Overnight Care
    • Condition-Led Care
  • Costs of Care
  • Help & Guidance
    • Login
    • Password reset
  •   Contact Us

Policies & Procedures

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Grievance Policy and Procedure

Policies & Procedures
We are committed to a safe, respectful, and professional workplace and the delivery of safe, effective, compassionate homecare. This policy sets out a fair, transparent procedure for addressing employee concerns.
Read Grievance Policy
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Website Terms of Service

Policies & Procedures
Our terms of service explain how to use our home care website safely, including your rights, responsibilities, and data protection.
Read Website Terms of Service
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Media Policy and Procedure

Policies & Procedures
It is important that lines of communication to the media are well defined and clearly understood to avoid confusion and ‘mixed messages’. To this end only the Registered Manager Designate and Nominiated Individual are permitted to initiate or respond to media enquiries.
Read Media
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Confidentiality and Data Protection (UK GDPR) Policy and Procedure

Policies & Procedures
We are committed to safeguarding the privacy and personal data of our service users, staff and stakeholders. This policy outlines our approach to managing personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Read UK GDPR
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Equality, Diversity and Human Rights Policy and Procedure

Policies & Procedures
This policy outlines the importance of equality and diversity in care and how this is managed and promoted.
Read Equality and Diversity
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Website Copyright Notice

Policies & Procedures
Please respect our content and creativity by using it responsibly. Unauthorised use is not permitted, please contact us if you’d like permission to use any materials.
Read Copyright Notice
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Duty of Candour Policy and Procedure

Policies & Procedures
We are committed to providing high-quality, safe, and compassionate care to all our service users. However, we recognise that despite best efforts, things can sometimes go wrong. When this happens, we have a legal and moral responsibility to be open and honest with service users, their families, and representatives.
Read Duty of Candour
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Capability Policy and Procedure

Policies & Procedures
We are committed to ensuring that all staff have the skills, knowledge, competence and support they need to perform their roles safely, effectively and in line with our values and regulatory requirements.
Read Capability
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Prevention of Falls and Injury Policy and Procedure

Policies & Procedures
We are committed to ensuring the safety and well-being of our service users by minimising the risk of falls and injuries in their homes. Falls can have a significant impact on a person’s health, confidence, and independence, and we recognise the importance of proactive prevention to enhance quality of life.
Read Prevention of Falls and Injury
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Disciplinary Policy and Procedure

Policies & Procedures
We are committed to a safe, respectful, and professional workplace and the delivery of safe, effective, compassionate homecare. This policy sets out a fair, transparent procedure for addressing employee conduct matters.
Read Disciplinary Policy
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Health and Safety Policy and Procedure

Policies & Procedures
We are committed to ensuring the health, safety, and well-being of all employees, service users, and others who may be affected by our work activities. As a domiciliary care provider, we recognise the unique risks associated with providing care in people's homes and are dedicated to creating a safe working environment, preventing accidents, and promoting a culture of safety.
Read Health and Safety
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Website Privacy Statement

Policies & Procedures
This policy will explain how we collect, use, store and share personal information when you use our website, in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR).
Read Website Privacy Statement

Popular FAQs

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Related Tags

  • Policies & Procedures
  • Information Governance & Data Protection Policies & Procedures
  • Human Resources Policies & Procedures
  • Governance & Management Policies & Procedures
  • Health & Safety Policies & Procedures
  • Information & Communication Technology Policies & Procedures
  • Medication Policies & Procedures
  • Safeguarding Policies & Procedures
  • Risk Management Policies & Procedures
  • Infection Control Policies & Procedures
  • Care Delivery Policies & Procedures

Home Care Services

  • Care In Your Own Home
  • Companionship
  • Condition-Led Care
  • Domestic Duties
  • Mealtime
  • Medication Support
  • Overnight Care
  • Personal Care

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The Good Place

The Good Place Home Care Services Limited (No: 16844800) is a private company providing health and social care services.

Our registration with the CQC is currently pending, so there may be some services we are unable to provide currently.

  • Our Business Plan
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