Personal Care

Yes. In England, home care agencies that provide personal care must be registered with and regulated by the Care Quality Commission (CQC). In Wales, home care agencies that provide personal care must be registered with and regulated by the Care Inspectorate Wales (CIW). For Scotland, home care agencies that provide personal care must be registered with and regulated by the Care Inspectorate (CI).  Personal care includes things like help with washing, dressing, toileting, and assisting with medications — anything that involves direct physical care or support with hygiene.

For many people, it is vital to stay independent and at home in their own familiar surroundings near friends and family. Remaining independent may be very important to you or your loved one, but it can mean a little extra help is need. Home care (also called domiciliary care), is a flexible type of visiting care where a care worker visits you in your own home. This can often be the perfect solution to getting a little help whilst retaining a good level of personal freedom.

Visiting home care (also called domiciliary care) can help you or your loved one maintain independence and comfort while receiving the support needed in your own homes. Whether it’s assistance with daily tasks such as cooking, cleaning, personal care, or help managing medication and health conditions, home care allows you or your loved one to stay in familiar surroundings without sacrificing safety or quality of life. It offers peace of mind, knowing that professional, compassionate caregivers are there to lend a hand when needed.

Home care (also called domiciliary care) can be paid for privately or can be funded in full or in part by your local council. For funding by your local council, a needs assessment is carried out including an assessment on finances. See Care Costs & Funding for more details.

A personal assistant (PA) is someone employed directly by your (or your loved one) to provide care or support. The person employing the PA becomes a legal employer and has legal responsibilities (e.g. payroll, insurance, employment rights). Many people use Direct Payments from their local authority, personal budgets, or their own money to employ a PA. A PA is not regulated by the CQC even if they are providing personal care. For a stress free care journey we would recommend you engage with a regulated home care provider, where they have all of the employer responsibilities.

Reasons for choosing home care (also called domiciliary care) can vary. For example, sometimes, after a stay in the hospital, someone might find they need some help while recuperating. Others can find that a long-term condition or disability means they need some help at home. You or those close to you might notice changes in abilities to manage the day-to-day things like preparing meals or personal care.